Franchise operations manuals, generated instead of retyped

Problem

Every new client meant hand-editing the same hundred-page Word template. It was slow, repetitive, and inconsistent: two manuals produced in the same month never came out quite alike.

Approach

We built a secure online wizard — four steps across sixteen sections — where franchisees answer guided questions instead of editing a document. Every field accepts voice input as well as typing, progress saves as they go, and they can leave and resume without losing anything. Sign-in runs through Google.

Admins get their own dashboard: review submissions, generate the manual, download it as DOCX or PDF, and mark status. End users never export directly, so the finished document stays under the consultant's control. The interface mirrors the client's existing brand, and the whole thing runs on their own subdomain with SSL.

Outcome

Onboarding dropped from days to hours, every manual comes out formatted the same way, and the structure is ready for multilingual and analytics work. Built and delivered in sixteen days.

Stack

• Next.js App Router and NestJS
• Browser speech recognition for voice input
• Local and remote autosave with save-and-resume
• DOCX and PDF generation with an admin review dashboard